FAQs

HOW CAN I TRACK MY ORDER?

Orders are always shipped registered, so after your parcel is shipped, we will provide you with a tracking number. That way you’ll be able to check where your parcel is located anytime.

WHAT IS THE PRODUCTION TIME?

Our shoes are handmade to order and processing time is 5-15 working days to be completed.

CAN I CHANGE MY ORDER ONCE IT’S PLACED?

All orders are final and you can change or modify your order within the first 48 hours.

WHEN CAN I EXPECT MY ORDER TO ARRIVE ?

The preferred method of shipment is DHL.
Shipping usually takes 1-5 days to arrive from he day it is shipped, depending on the destination country.

HOW MUCH ARE THE CUSTOM DUTIES AND TAXES FOR MY ORDER?

The orders of non-European Union countries may charge customs and import taxes according to local custom regulation.

The orders of European Union countries are free of duty charges.